Work
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AcadomiaMarketing Teacher at AcadomiaApr 2013 – Present (11 years)
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Tunisie Autrement (non-profit association committed to promoting responsiblCo-founder for the first Responsible Tourism orgaAug 2011 – Present (13 years)
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Wyndham Hotel GroupGuest Services & Night AuditorMar 2014 – Present (10 years)
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Hôtel Thalassa *****Guest –relations CoordinatorNov 2008 – Mar 2009 (4 months)
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Qatar TelecomPublic Relation OfficerApr 2009 – Jun 2010 (1 year)
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HOTEL ABOU SOFIANE ****Social Media Marketing ManagerJul 2010 – Jun 2012 (1 year)
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Club MedChildrens RepJun 2008 – Aug 2008 (2 months)
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Odalys RésidencesFront desk receptionist OdalysMar 2013 – Sep 2013 (6 months)
Education
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Institut supérieur des études appliquées en humanités de MahdiaTourism MarketingJan 2003 – Jan 2006 (3 years)
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Bachelor of Science in Marketing University of MahdiaBachelor's degreeJan 2006 – Jan 2007 (1 year)
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FSEGMaster in ManagementJan 2007 – Jan 2009 (2 years)
Skills
- Arabe
- Blogger
- BtoB
- CRM
- Communication marketing
- Customer Relationship Management (CRM)
- Fidelio
- Gestion d'évènement
- Guest Satisfaction
- Hospitality
- Hôtel
- Hôtellerie
- Loisirs
- Management
- Marketing
- Marketing en ligne
- Marketing social
- Micros
- Microsoft Office
- Networking social
- New Business Development
- Online Marketing
- Opera
- Public Relations
- Relations publiques
- Sales
- Satisfaction du client
- Secteur hôtellerie
- Service client
- Social Networking
- Stratégie marketing
- Sustainable Tourism
- Telephone Skills
- Tourism
- Tourisme
- Téléphone multiligne
- Vente
- Word, Excel, Power point, Outlook ...
- social media